Take a look at some of the reviews that sellers, buyers, landlords and tenants have posted on our Google Business Reviews page:
"From the very first visit to value our house, to our exchange date the whole team at Whitley have been amazing. We hadn't moved house for 26 years and they were all so helpful friendly and understanding. A special mention to Mary Joy who worked tirelessly to bring a difficult move all together. She maintained constant contact throughout and helped to alleviate any concerns. Thank you to you all. Alan & Jean"
Alan & Jean Gunter (Sellers) - April 2022
"I have used R Whitley and Co twice now, and they have been superb on both occasions. Rich and the team always provide consistent updates and are very good at what they do. I would highly recommend them."
Kieran Bennett (Seller) - April 2022
"I was letting a flat from them for more than 3 years and never had a complain with their property management. They always kept me up to date on the upcoming tenancy renewals, other appointments (example boiler service, safety checks). The entire moving in and moving out process was very smooth and I felt valued throughout my stay. I would like to especially thank Alex, Mark and Reshma for all their help and great work they are doing. Keep this up guys!"
Piyush Kumar Singh (Tenant) - April 2022
"We have dealt with a few estate agents in the area I can wholeheartedly say Whiteley & Co has been the most friendly, open and nicest to deal and that is coming from a buyer!"
Chris Jacobs (Buyer) - March 2022
"Having reviewed all of the estate agents in the areas, we decided to go with Whitleys and they have they have changed our views about estate agents forever. This is for the following reasons:
1) All of the team are extremely polite and professional
2) they are very thorough in their presentation of our home, taking time to create a fantastic video and finding the right angles to take photos that showcase all of the best features of the house.
3) The support provided during the sales process has been exceptional as we were kept appraised of the status all throughout.
4) They were engaged at all times with the buyers and solicitors all throughout the process and encouraging the sales to move forward in a swift and seamless manner.
5) They have actively got involved in resolving any difficulties encountered during the sales process.
In short, you are in safe hands if you enlist Whitleys as your estate agent and we will happily use them again in the future if we were to sell our house again. Thank you Whitleys for the wonderful service."
David Boden (Seller) - March 2022
"I chose R Whitley Estate Agents for the sale of my late mother’s property. From the very first meeting with Richard Whitley I knew that I had chosen the right company to deal with the sale. The sale itself was challenging and complex due to the nature of the property but each and every member of the team that I dealt with always responded promptly and positively and with the highest level of professionalism and also with a genuine friendly manner. I would happily recommend R Whitley to anyone looking for exceptional service."
Joy Troke (Seller) - March 2022
"I bought my flat recently via R Whitleys who dealt through entire process from viewing stage till the end of sale process. All my calls were returned prompt without fail although initially at the time of viewing there was bit of confusion. All Associates of R Whitley have been very helpful even after buying the flat when ever I had approached them for any contacts of traders and other pertinent information. I have had to deal with many Agents, although for letting, in the last 15-17 years with not so good experiences but R Whitleys stands top with excellent services. Many thanks again for all those who helped me through this process."
Sabrina Mensaria (Buyer) - February 2022
"I cannot thank R Whitley and Co enough for thier service and support throughout our move. From day one of getting the house valued, to the professional photos and video tour, securing viewings, getting offers, securing the sale and more importantly the exceptional service that was supplied through to exchange and completion.
A huge thank you to Mark Groves in particular, who’s support was second to none! Mark was there whenever we needed him, nothing was too much hassle and in my opinion he always went above and beyond in the most professional manner to support us. Amazing!
I cannot recommend R Whitley and Co enough, a lovely local business with an outstanding team! Thank you all so much! X"
Nikki Sullivan (Seller) - January 2022
"Excellent Service. Mark and the team was extremely helpful and professional. All the queries were answered promptly, made the home buying so easy. Definitely recommend them."
Pusp Raj Joshi (Buyer) - January 2022
"Cannot fault team at Whitley. Efficient, friendly and considerate during a difficult sale. Would recommend to anyone"
Bernadune Owen (Seller) - January 2022
"Absolutely amazing staff! So patient and reassuring. Highly recommend and will definitely be using again when me and my partner move on in a few years. Kept me updated, kept possitive and have been a pleasure to work with"
Stephanie Coleman (Buyer) - December 2021
"I would like to thank the entire team at R Whitley's & Co in securing the sale of my property in incredibly challenging circumstances (Covid 19). Their professionalism and enthusiasm for securing the best possible outcome for myself has been outstanding. R. Whitley’s came highly recommended to me by a friend, and I have been delighted with their service. In a world of corporate giants, I believe supporting a local family business is now more essential and ethical today than ever before; not only does it help the local economy, but it also ensures that you are liaising with professionals who have years of local knowledge. The service I have received has been exceptional. I received weekly updates even during lockdown, and communication has always been professional and very responsive. Jonny Whitley completed an excellent job with the photographs and video for the virtual tour and marketing. Rich Whitley was instrumental in securing that the correct valuation was applied to my property. But the star of the show has to be Mark Groves, who has looked after the sale of my property over a prolonged period. He has been professional, friendly, and approachable throughout, I would describe him as a gentleman of complete integrity. His genuine passion and commitment for maintaining the momentum of the sale of my property has been second to none! I cannot thank Mark enough for all his professional support, which I feel at times he went over and above what normally might have been expected. Please accept my sincere thanks and appreciation for all the hard work that went into securing a favourable outcome for myself. I would like to take this opportunity to thank everyone at R Whitley’s and would highly recommend their service. With kindest regards, C. Tirahan"
Cheryl Tirahan (Seller) - December 2021
"Rich and his Team are amazing! They are consummate professionals and take pride in every aspect of their work. From the onset, the attention to detail was second to none. They are all so friendly, professional and approachable and will go the extra mile in order to achieve and ensure a completely smooth service. I would thoroughly recommend this agency and am very grateful for everything they have done for us. 5* as a minimum! Thank you R Whitley & Co! Absolutely fantastic Estate Agency"
Neil Somauroo (Buyer) - December 2021
"I cannot recommend R Whitley & Co highly enough. I viewed numerous properties with various estate agents from across Hillingdon, Harrow and Hounslow and Whitley’s really stood out from the crowd. Mark took me to numerous viewings of property’s that he felt fitted my property criteria and really listened to what I wanted from a property. From the moment the sale was agreed the service provided by Mark, Rich and Mary-Joy has been second to none. There has been constant communication throughout the entire process. Mark and Rich have updated me every step of the way and have spent endless hours chasing enquiries and solicitors. My case went on for longer than anyone initially expected but Mark and Rich made the whole process so much easier. The quality of service and level of professionalism shown by Mark and Rich has been outstanding from start to finish. No question or concern was too much and their response time was impressive to say the least. I will certainly be using their services again in the future."
Aoife Kearney - November 2021 (Buyer)
"Just exchanged on Commercial unit. Mark has been great in dealing with this difficult transaction. He is responsive. Would definitely recommend R Whitley & Co. Thank you Mark."
A J Singh - Buyer (November 2021)
"The team at Whitley’s have been very professional and responsive during the sale of my late parents house. It has been a very emotional experience for myself and my sister as it was our family home for 60 years and they acted with great respect and sensitivity. I would highly recommend them."
Linda Morgan - October 2021 (Seller)
"Mark, Richard and the team have been very helpful and friendly all through the sale of the the property , would recommend this Agency to everyone. Thank you all for your hard work to get this sale through."
Kathleen Carroll (Seller) - September 2021
"After a long and protracted period due no doubt to the conditions placed by the Covid-19 and the fact that I was abroad, the staff of R Whitley progressed from sale to completion in a extremely professional and attentive manner."
Peter Hennessy (Seller) - August 2021
"I bought my apartment thru R Whitley & Co. It was a rough journey, but sales managers were assisting, responding, chasing and doing all they could to make it less painful. I dealt with 3 agencies before, R Whitley & Co are on a different level than all of them. Very helpful indeed. Thank You guys."
Augustinas Sutkus (Buyer) - August 2021
"Handled the sale of my property professionally and efficiently. Pleasant to deal with and kept me informed with the process."
Stuart Gale (Seller) - August 2021
"Mark and Mary Joy have been incredibly helpful with the purchase of my property. They emailed me back immediately, every time I had any queries or just needed to follow the progress of the sale. They have both been extremely helpful and friendly and have made this difficult experience more bearable. Thank you both very much xx"
Kerry Garlick (Buyer) - July 2021
"We were blown away by how fantastic R Whitley was and cannot recommend them enough. They were central to organising everybody involved in the chain, giving regular updates and chasing at every opportunity to prevent delays. They were incredibly knowledgeable which was invaluable to completing before the stamp duty holiday. They took a huge amount of stress out of the whole process and were a delight to work with at the same time. Everybody on the team was outstanding and a special mention to Mary-joy who we mainly dealt with and was excellent. You couldn't hope to work with a better team and I couldn't recommend them more."
Ryan Byrne (Seller) - July 2021
"I recently purchased a property through R Whitley and had the pleasure of dealing with Mark. From the very first phone call to completion, the quality of service and professionalism shown by Mark was absolutely amazing. Whenever I needed an update on a particular matter, Mark was always very responsive. Mark added a personal touch to the service which to me I found set R Whitley as an estate agent apart from the rest. I would definitely use R Whitley again if I was selling a property, I already use there letting’s team (last 5 years) and the level of service there is unrivalled. Thank you Mark and R Whitley as a team for everything, I will definitely be back again for any of my property requirements!!"
Ahsan Choudhury (Buyer) - July 2021
"Mark and the entire team were fantastic from start to finish. Everyone was so professional but friendly at the same time and very good at keeping me informed. Everything was done with minimal hassle. They conducted house viewings on my behalf which made my life easier. Mark was also a great advisor, sharing his expertise when having to choose from several offers and buyers. I would highly recommend them. Thank you so much Mark and team."
Kerrie Page (Seller) July 2021
"A great service all the way! The team at R Whitley were brilliant. Richard, Mark and most importantly Mary-Joy were instrumental in getting us through what turned out to be a difficult 8 month sale due to a terrible solicitor (Convey Law). Mary-Joy was always available and seemed at some points to be working full time just on our move to make sure our sale didn't collapse. She was always on top of what was going on and made sure we were in the loop. I really couldn't recommend her and the team anymore! We managed to get our sale in a slow market for flats, and this was definitely helped by a fair valuation and great in house photography/virtual tour. Brilliant service and a big thank you!"
Chris Atkins (Seller) - June 2021
"The best estate agent in the area, without a doubt. Professional but friendly, efficient but personable, I wouldn't hesitate to recommend them. I have both bought and sold through Whitleys and I can honestly say, I will go straight back to Richard and the team without a second thought. Outstanding service at a very reasonable price."
Emma Sherrard (Seller) - June 2021
"All of the team at R Whitley have been very professional and helpful throughout our sale. Especially Mary-Joy no question or concern was too much trouble, keeping us fully updated throughout. We are very happy that we chose R Whitley to sell our home. We were very impressed with the way our house was marketed including the fantastic photography and 360 degree views. We would not hesitate in recommending R Whitley to anyone embarking on selling or buying property."
Christalla Di Virgilio (Seller) - June 2021
"Absolutely outstanding. From the first contact through to completion every interaction with every member of staff at R Whitley & Co has not only been professional but also warm and friendly. I really felt as if they were there for me. Every question I had was answered promptly even on their day off (thank you Mark!) Their advice has always been spot on. I wouldn’t hesitate to recommend them . What an amazing team."
Fia Mc (Vendor) - June 2021
Terry Ridgewell (Landlord) - May 2021
"I can't begin to put into words how incredibly helpful R.Whitley and all of its staff have been during the purchase of our dream home. Ever since the sale was agreed, Mark and Mary-Joy have been an absolute pleasure to work with. First of all, they are so warm and so friendly, they really make you feel that they are with you throughout this process. Mark has been extremely helpful in helping us secure our home at the very start of the process. He constantly took our calls, replied to our emails very efficiently and showed us the property with absolute enthusiasm. He really did warm us up to the house even more just by being his optimistic self. Mary-Joy has been incredibly supportive, simply a pleasure to work with. I would need to write an entire letter just to thank her for huge efforts in getting us to the end of this process. Without her, I must say we would probably not be where we are. She has been determined throughout this whole process to move the entire chain forward towards the right direction. She would regularly keep me up to date and most of the time she was the one doing all the chasing for me which freed up alot of my time! She even spent her days off keeping in touch, to make sure our solicitors were progressing as they should have been. I can't be thankful enough for the level of care she has shown us despite the fact that she was going through the process of selling her home simultaneously, and was even keeping in touch during her two days off whilst she was supposed to be busy moving homes herself. I really felt like the staff at R.Whitley have become our family and friends during the months its taken for our contracts to be exchanged. I can't have asked for a better service and if I ever need to buy, or sell or let out a home, I won't hesitate even for a moment to consider R.whitleys for this. They truly do represent the face of great customer service and peace of mind! A special mention to Richard who stepped in on the day of our exchange to ensure we did exchange contracts while Mary-Joy was physically moving homes (even on this day she was in touch with us!). He was super helpful, he made sure the vendors solicitors and the upper chain were all on the same page, and made sure exchange was set in motion. Again, warm, friendly and great service- you wouldn't expect any less from staff at R Whitleys!"
Marjan Nadem (Buyer) - April 2021
"The R Whitley team is always completely reliable, professional and eager to help both their tenants and landlords. For many years it has always been a pleasure to make contact with them. Their management and organization makes all lettings worry free for everyone involved"
Roy House (Landlord) - May 2021
"I used Whitley estate agents based on recommendation from a friend who used them to rent out their flat. From the outset I could sense they were different from the agents I had used in the past. Mark with whom I first made contact provided all the information I requested and I felt no pressure to appoint them to manage my flat. They are knowledgeable about the regulations surrounding the rental property market and guided me on several challenging aspects. They pre-vetted prospective tenants so when I did interview any interested party I knew they were potential tenants. In fact the first people I interviewed are now my tenants! I found Whitley flexible enough to accept flat-specific wording in the AST and were quite accurate in what needed to be done to make the property more saleable. Of note is the use of a 360 degree interactive video of the flat which gives any viewer a very good picture of the property. I am happy with the interaction and responsiveness to date and look forward to a continued professional relationship with them."
N Koppiker (Landlord) - May 2021
"It was my first time renting a property through an agent and I couldn't have been happier. Lovely people, professional and friendly manner. Such a smooth transaction no stress no worry. It was a pleasure . Thank you Irma and Mark and everyone at RWhitley & Co"
Evrem Ledzo (Tenant) - May 2021
"We bought and (years later) sold our property through R Whitley, and cannot recommend them enough if need an estate agents in the area - they are so helpful and attentive through every step of the process. Thank you to Mark, Rich, Mary-Joy and the rest of the team."
Matthew Reynolds (Seller) - April 2021
"We have been really impressed with how R Whitley estate agents have handled the sale of our property. There has always been someone available to speak to and pass on queries from our buyer. Highly recommend them if you are thinking of selling."
Natalie Davies (Seller) - March 2021
"I had a really pleasurable experience dealing with R Whitley & Co, especially from Mark Groves who i dealt with personally. His service was exceptional from start to finish. He helped me find the perfect property for me. His leasing with the vendor and i was prompt and professional. As a first time buyer and it all being new to me, he gave me all the advice i needed that aided me into finding the perfect place. Id recommend R Whitley & Co to anyone buying or selling in the West Drayton area."
Estefan Mosquera (Buyer) - March 2021
"From the initial enquiry through to completion the team were absolutely fantastic. Mark was incredibly helpful in seeing me through the purchase of my first house - and really helped to push the sale along in record time. He was brilliant and communication and I felt in very safe hands throughout. Cannot recommend highly enough!"
Naomi Moore (Buyer) - March 2021
"We couldn't be more happier with the service received from Mark and the rest of the team. They made the purchase of our first home so easy and with great communication throughout the whole process. Big thanks to Mark and the rest of the team at R Whitely & Co. Bobby & Simran"
Bobby Chand (Buyer) - March 2021
"We had the Privilege of having Mark Groves look after our recent purchase. Mark was extremely professional all the way through and made the purchase of our new home completely stress free. Thank you"